PAIGO

We assume responsibility

DIFFICULT TIMES SHOW THE VALUE OF A GOOD RELATIONSHIP.

At the beginning, everything is so easy - until things become complicated and you lose track of your finances. That is when we come in to help you to find a way out and regain your financial freedom. We cannot promise that it will always be easy - but we do promise you that we will consider each individual situation very carefully.

OUR VISION:
SMART AND FAIR FINANCIAL SOLUTIONS

We help you to settle your arrears easily, as well as securely.

In an increasingly complex world, Paigo can be your guide - helping you to stay in control of your financial matters.

We use the opportunities of digitalisation to communicate with people - individually, when and how it best suits you. We do not only contact people via letter or phone but also digitally. Our targetted digital processes enable you to regain control of your finances - on a smart, fair and reliable basis. This increases the chances for a good result for all parties involved.


If things become complicated - we are there, and will help you to find fair solutions - for consumers as well as for creditors.

We are

transparent

We are

fair

We are

responsible

We are

reliable

We are

smart

Our mission:
We focus on the consumer

Our aim is to ...

1. communicate

We use innovations to address everyone in the right way – and at the right time.

2. understand

Paigo is the product of long-standing experience and different biographies. 
Understanding what people in financial difficulties go through helps us to provide a tailor-made response to their individual situations.

3. mediate

Anyone can experience financial difficulties. We see ourselves as a support and safeguard -providing fair solutions based on transparency.

BECAUSE WE...

... know how to do it.

We are experts in our field. We know exactly what is important!
Through fair solutions, from which everyone involved – including both consumers and creditors – can benefit.

... relying on data and human experience.

Targeted digital processes form the basis for a technology platform like Paigo. We are constantly working on these enabling us to find smart and effective solutions for individual requirements.

... look and think ahead.

We are already planning for the future – for us and our customers. This creates new pathways - involving challenges as well as opportunities. Hence, we are continuously developing innovative products and creative business ideas.

OUR TECHNOLOGY:
SMART AND FAIR

As a fin-tech company, our thinking and approach are agile. We rely on target-oriented digital processes and we are developing new innovative products from these - so that financial bottlenecks can lead to new opportunities. At Paigo we are creating a strong digital platform to help you.

Transparency
Your guide to everything you need to know about account settlement: Everything is transparent and many things are possible - to make sure you stay in control.
Communication
We listen to you and are always available. We contact people via letter, phone and digital media - of all screen sizes.
Individuality
We address every user individually and offer the appropriate payment methods - fair and simple.
Analysis
After an "Account inspection", we analyse your financial situation - with your consent - and realistically and reliably assess the options you have.
Information
We are pleased to remind you of your payments due via the "Paigo alarm" instalment reminder or app - to make sure you do not miss any due date.
Interaction
We are very pleased all forms of feedback on the Paigo platform - so that we can improve even more.

PARTNERSHIPS & CERTIFICATES:
BECAUSE TRUST IS MORE THAN JUST A PROMISE

Paigo leadership:
TOGETHER, WE WILL RETHINK ACCOUNTS MANAGEMENT

Volker Bornhöft

President

"Paigo focuses on each individual human being. We personalise accounts management - setting new benchmarks for the whole industry."

Sven Schneider

Senior Vice President Operations

"Paigo changes our take on receivables management to such a degree that we are profoundly changing our ways of thinking as well as of working."

Florian Lampe

Senior Vice President Sales and Account Management

"Paigo's consumer focus is a real opportunity for companies: Our type of receivables management strengthens the connection to the custoner."

PAIGO AND ARVATO FINANCIAL SOLUTIONS:
A FINTECH FIRM WITH A HISTORY

We are proud to be part of an international media corporation with a long tradition - Bertelsmann. This also includes Arvato Financial Solutions (AFS) with its brand, Paigo. Paigo brings together the AFS expertise to provide state-of-the-art debt collection services in Germany.

Are you interested?

Are you a media representative or are interested in Paigo? Do you have further questions on Paigo? Then we would be pleased to hear from you. If you have questions regarding an account, please use our contact form.