Does Paigo participate in the dispute settlement procedure?

The EU Commission provides an option for online dispute resolution for consumers under ec.europa.eu/consumers/odr/. As a result, consumers can sort out disputes arising from online orders (purchase of goods and services) without calling in a court of law (online dispute resolution, ODR).

Moreover, the German Consumer Dispute Resolution Law (VSGB) has created out-of-court dispute resolution bodies that are available for consumers in case of conflicts with companies provided the companies agree to take part in this.

Paigo GmbH does not take part in the dispute resolution procedure within the meaning of ODR and VSBG.