How does the Paigo log-in work?

You only need your personal reference number to log in and make a direct payment. To log in, go to under the heading "PAY RIGHT HERE". Then you simply enter your personal reference number there. This will take you straight to the payment area. You can also use the QR code provided in our letter - this will also take you directly to the log-in area, where you only have to enter your personal reference number.

After you have entered your postcode, you can send us messages and access further services. To protect your privacy, your personal data are saved in a separate protected area which can only be activated by entering a personal PIN.

Information on PIN activation is available in the Paigo FAQ at "How do I get the PIN?"

Information on the protection of your data is provided in the Paigo FAQ at "How secure is Paigo?"

Further information on the reference number is provided in the Paigo FAQ at "Where do I find my reference number?"