Collection

Here, you can find all the information regarding collection: What you have to do if you receive a collection letter and what the process for a collection procedure is.

How do people end up in debt collection proceedings?

An outstanding account receivable of a creditor towards a debtor forms the starting point for debt collection proceedings. In most cases, these are payment claims under a contract concluded b...
More

How are collection costs calculated?

Within the topic of debt collection,  the question of how companies calculate the costs connected with the collection procedure are calculated (colloquially - and incorrectly - also referred ...
More

Collection without dunning - how is that possible?

Consumers might be surprised to receive a letter from a debt collection service provider without having first received a reminder from the original business partner. Many customers wonder: Co...
More

Debt collection fraud - the difference between reputable and disreputable debt collection agencies

You have just opened a debt collection letter and doubts are setting in: Is the claim justified? Can I trust the sender? Here, you will learn how to identify a reputable debt collection agenc...
More

What to do in the case of a collection letter?

If a creditor has lawfully sent a reminder to the customer regarding the outstanding account, he/she can sell the account to a factoring company or remain the owner of the account and commiss...
More

Collection fees (correctly: collection costs) - Everything you need to know about collection costs

You often hear and read a lot of viewpoints and bad advice regarding collection costs. This is one of the reasons why collection companies suffer from quite a bad reputation. However, upon cl...
More

Collection rights and laws for companies and consumers

Collection is defined as the professional recovery of outstanding accounts in the name of third parties. These activities are carried out under the applicable legal provisions. Against this b...
More

Have you received a collection letter?

After you have received a collection letter, it is important that you check it in detail regarding its content and sender. A collection letter first of all informs you of the fact that there ...
More