Even if it sometimes does not look like it at first glance: Most debt collection letters are fully justified and come from reputable debt collection agencies.
Therefore you should take a closer look at the letter: Does it contain all the relevant information, are there any spelling errors that stand out or is money to be transferred abroad? Then, you should go online and check whether the sender exists and is a registered debt collection agency. Only after these steps, can you assess whether or not a debt collection agency is reputable.
If you need support in this, you can contact the consumer advice centre or a lawyer. In the case of clear violations, you can file a complaint or inform the debt collection supervisory authorities. Moreover, you can contact the BDIU Ombudswoman’s office in the event of conflicts with a reputable company.
But please remember: In the event of seemingly unjustified claims asserted by reputable debt collection companies, you should, as a matter of course, definitely contact the sender and attempt to sort out the matter – maybe there has been a misunderstanding, or someone is misusing your data (identity theft).
However, if the letter is from Paigo, you can be certain of one thing: We are reliable and abide by the BDIU rules for fair debt collection. That is why our letters always include all the important information – easy to understand and at a glance: At paigo.com and via the Paigo app you will find fair and simple solutions to settle your debts. Should there be problems, such as identity theft or a mistake, make sure you contact us without delay – we need your help to sort these matters out.